At IV Better, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or communicate with us, including through SMS text messaging.

Website: https://www.ivbetter.com/

By using our website or opting in to receive SMS messages from IV Better, you agree to the practices described in this Privacy Policy. If you have any questions, please contact us using the information provided on our website.

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1. Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name
• Phone number
• Email address
• Appointment or service information
• Information submitted through our online contact forms
• Any other information you choose to provide

We may also collect certain non-personal information automatically, such as browser type, device information, IP address, and website usage data to improve our services.

 

2. How We Use Your Information

We use your information to:

• Respond to your inquiries
• Schedule and manage appointments
• Provide customer support
• Send appointment confirmations and reminders
• Communicate important service updates
• Improve our website and customer experience
• Comply with legal obligations

 

3. SMS Consent Communication

When you opt in to receive SMS communications from IV Better, we collect your mobile phone number and any information necessary to provide the requested text messaging services.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

 

4. Types of SMS Communications

If you have opted in to receive SMS messages from IV Better, you may receive text messages regarding:

• Appointment confirmations
• Appointment reminders
• Follow-up regarding inquiries
• Customer support
• Service-related updates

IV Better does not send unsolicited marketing messages without your consent.

 

5. Message Frequency

Message frequency varies depending on your interaction with our business. Most customers receive no more than three SMS messages per week related to appointments, inquiries, or customer support.

 

6. Message and Data Rates

Standard message and data rates may apply according to your mobile carrier's plan. Charges may vary depending on your carrier and whether messages are sent domestically or internationally.

 

7. SMS Opt-In Methods

You may choose to receive SMS communications from IV Better by:

• Completing a contact form on our website
• Providing your consent during appointment scheduling or customer communication

 

8. SMS Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from IV Better.

You may also contact us through the contact information available on our website to request removal from our SMS messaging list.

 

9. Help and Support

If you need assistance regarding SMS communications, reply HELP to any text message you receive.

You may also contact IV Better through the contact information provided on our website:

Website: https://www.ivbetter.com/

 

10. Information Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While no method of electronic transmission or storage is completely secure, we strive to protect your information using industry-standard security practices.

 

11. Third-Party Services

Our website may use trusted third-party service providers to help operate our business, such as website hosting, scheduling, payment processing, or analytics. These providers only receive information necessary to perform their services and are required to protect your information.

 

12. Your Privacy Rights

Depending on your state or local laws, you may have rights regarding your personal information, including the right to request access, correction, or deletion of your personal data where applicable.

 

13. Changes to This Privacy Policy

IV Better may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised Effective Date.

 

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact IV Better through the contact information available on our website.

Website: https://www.ivbetter.com/